At K&F Global Logistics, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we're here to help with an easy and fair return policy.

Eligibility for Returns

You may return products within 3 days of delivery.

Items must be unused, unwashed, and in their original packaging.

The item must be in the same condition that you received it.

A valid proof of purchase or invoice is required.

Non-Returnable Items

The following items cannot be returned:

Perishable goods (e.g. food, flowers)

Intimate or personal care items

Gift cards

Sale or clearance items

Exchange Policy

If you received a damaged or defective item, we’ll gladly replace it at no extra cost.

Exchanges are subject to stock availability.

Refunds

Once we receive and inspect your returned item, we will notify you of the refund status.

If approved, a refund will be processed to your original payment method within 2–3 business days.

Return Shipping

Customers are responsible for paying return shipping costs unless the return is due to our error (e.g. wrong or damaged item).

Contact Us

For any questions about returns or refunds, please contact our support team at:
Email: support@yourdomain.com
Phone: +880-1234-567890